Privacy Policy

DocHome takes privacy seriously and is committed to protecting your data. When you visit the website, it will not store or collect any personal information from you unless you give explicit permission for this to happen. We understand the importance of protecting your data and take your privacy seriously. We are committed to keeping your information safe and secure, and have established a set of stringent guidelines that prioritize the security of your data at all times. We know that you value your privacy, so we strive to ensure that it is always respected.

DocHome takes great care to protect your privacy while visiting their website, and to manage the information they collect. Generally, this data is obtained in two ways:

1) Information is stored automatically (i.e. through DocHome website’s technology); and
2) Information is collected with consent (i.e. you voluntarily provide information).

Automatic of Data Collection & Storage

Whenever you go to the DocHome website, certain details about your visit will automatically be collected and stored, even if you don’t register for any of its services. This helps DocHome improve the browsing, reading experience for its users and also provides useful insights to keep updating their content.

DocHome utilizes your IP address and other related methods to carry out diagnostics of its server, as well as administer its website. This allows the organization to track which pages its users are visiting most frequently. DocHome does not link IP addresses to personally identifiable information, only for the purpose of monitoring user sessions. This should not be confused with tracking or any other form of data collection.

DocHome website always keep users’ identities confidential. DocHome could collect some details about your activity online, like the kind of web browser (such as Netscape or Internet Explorer), Operating System being used (like Windows 98, XP, Windows Vista, Windows 7 etc) and the domain name of your ISP provider (AOL, Comcast, VSNL, etc), the date, time and the pages of your visit.

While DocHome might include links to other websites, we are not responsible for their privacy practices or content.

Collection Of Information With Consent

DocHome collects your personal information, such as name, address, E-mail address and information of your interests related to using the service. This is only done if you voluntarily provide approval for it. When you become a customer of DocHome, or when you request a quote or send us your feedback, we may require your name and email address. Rest assured that DocHome will never share any of this information with any private organizations or individuals.

Cancellation and Refund Policy

i) In the event , the Doctor with whom User has booked an appointment via the Website, has not been able to meet the User, User will need to contact us within the same day of the occurrence of such event, in which case the entire amount will be refunded within 5-6 business days in the original mode of payment by the user. In case User doesn’t show up after accepting our treatment plan with the Doctor we will charge a certain amount that will be mentioned beforehand.

ii) User will not be entitled for any refunds in case where the Doctor is unable to meet the User at the exact time of scheduled appointment time and the User is required to wait, irrespective of the fact whether the User is required to wait or choose to not obtain the medical services from the said Doctor.

iii) If the treatment is cancelled by DocHome’s doctor due to medical reasons, the charges levied on the patient would be for consultation and/or treatments done at that point.
In this circumstances only if there is no treatment done from DocHome’s side, only then it will be eligible for any kind of refund.

Contact Us

If you have any questions related to our privacy statement and how DocHome gathers and uses your information, please Contact Us at:

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